When you are dealing with an unexpected data loss of within a company the effect and severity of the data loss will of course depend on a number of factors, these being which system has failed, what data has been lost, how many employees are accessing the data on a hourly basis.
If a main raid server has gone down and this is used to house the company's customer relationship management software then quite literally business can stop , especially if the CRM system is principally used for sales or the company employs a large sales force.
The effect will of course impact larger companies more than smaller organisations but the effect of data loss can still be quite devastating none the less.
If the business has had the forethought to put a disaster recovery plan in place then this can be quickly be implemented to get your business into action but if you do not have one, or have completed you business continuity plan but have simply not implemented yet then the effect of the data loss can be quite far reaching.
So what is the cost of a data loss disaster? This is a question often asked by smaller business as they need to establish a sensible return on investment in order to justify the cost of setting up a plan. Unfortunately the return of investment is a negative one in most cases, that is unless there is a data emergency, then there will be no return on investment. There will on the other side of the coin though be a large risk reduction. A good measure that could be used for a sales organisation though could be loss of potential sales.
This can be a useful yard stick to justify the return of investment in a business continuity plan so for example if a business was clearing only 2k in sales per hour then a days downtime could result in a gross loss of 16k in sales alone.
Obviously this would scale up or down depending on the business affected. Other costs that can be factored in could also include the actual cost of recovery, legislative fines due to failure to hold critical business data and of course future sales if essential client records have been lost.
As well as measurable costs a company also need to factor intangibles into any return on investment or risk reduction calculation. Typical factors here could include activities such as re-population of customer CRM systems, additional management costs and business costs of running temporary as opposed to automated IT systems etc.
Another critical factor that should never be overlooked in the event of a data emergency is the restoration of the data. In many cases data can be irrevocably lost due to bungled attempts at recovery by inexperienced IT technicians.
Also if you are employing the services of a raid recovery company you need to check their potential methodology and ensure they will not work on the actual donor disks as it is crucial to keep the main data source intact at all times.
Specialist business continuity providers will have strict protocols in place to ensure the absolute integrity of the source data. Working on the original data hard drives should simply not be an option because if the file structure or data is compromised in any way then your business could experience total data loss.
For raid recover help visit the data recovery Manchester website.
Online Data Backup - We All Really Need It by kassim