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Email Support Services

E-mail, short for electronic mail and often abbreviated to e-mail, email or simply mail, is a store and forward method of composing, sending, receiving and storing messages over electronic communication systems. A perfect e-mail setup should have capability of checking all email accounts at one place, easily archive or delete mails, access email from mobile without loss of functionality.

 

How to set up email?

To set up email account is very easy. It is ideally one of the easiest of the online procedures and even a school kid having basic knowledge of computer can set up email following simple procedures.

 

Decide one of the email programs like Yahoo, Gmail, Outlook, Eudora etc and learn how to learn how to do email setup for that program.

 

How to set-up an email account using programs

  Start application (e.g. outlook express), on tools menu click on accounts

  Click on ADD and then click on mail to open Internet connection wizard

  Fill up your personal details (i.e. your name which will appear to everyone who gets email from you)

 On Internet explorer address page, type your e mail id

  On email server names page, insert the details you got from your ISP

  On Internet Mail Logon page, type your account name and password

  Click finish

 

Contact our Email Support Service technicians for a free Quotation

Email Support

 

Email support means the things needed to connect email software to server:

 

 

For sending and receiving email you need:

 

 

 

 

 

 Internet connection                    

 E-mail client (eg: Outlook Support which will help in picking up and organizing your email.)

   A POP3 box( for incoming email)

    An SMTP server (for outgoing mail, which will be provided by your ISP)

 

For accessing your account you need:

 Your account name and password

  Find out if your ISP requires you to use Secure Password Authentication (SPA) to access your e-mail account.

Email has now become the most important means of data transmission and customer relationship management. As a result, we provide outsourcing your eCRM needs, including email support services. Many companies are outsourcing their non-voice call center needs, including email support services. Low cost, non invasive and any time-anyplace access are some of the advantages of email based communication. Our Offshore email support services enable you to balance work between peak and off-peak periods. Having our professional offshore email support system ensures lower call volumes and substantially reduces costs for voice support.

 

Our email support services include:

Customer care

Technical support

Order fulfilment

Verification

Complete query resolution

Resolving escalated cases

 

Contact our Email Support Service technicians for a free Quotation