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Managed Service Providers what are they?

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A managed services provider is a company that manages services for another company. Basically, they are a company that takes care of outsourced services on a month-to-month basis, which is how they also receive their income. Many of these services are provided via the internet and cover such tasks as IT services, remote data backup, desktop and security monitoring, and technical assistance. It is also common for a managed services provider to also manage a company's web hosting and maintenance of their websites.

However, managed hosting is perhaps the most common function of many managed services provider. The provider bills the business they are providing the services for a fixed amount on a monthly basis. They provide IT services that would otherwise be provided in-house by existing or additional staff. They backup any data that is on the website and any data offered by customers visiting the website to benefit the business in case the website crashes. The customer data also allows the business to stay in touch with their customers. The managed services provider also continuously monitors the website in order to prevent security breaches. That way if there is a security breach, the managed services provider can rectify the issue right then and there. The managed services provider is also there to provide any technical assistance to the business or the customer if any issues come about with the web hosting.

It is obvious that a managed services provider can do a wide range of things for the business that the business would need an entire IT staff to do. Additional tasks that they perform include managed remote access, network monitoring, network management, scanning for vulnerabilities, firewall management, securing the e-mail and messaging system, tracking incidents, and server management. These are a few amongst the many tasks that would be required by the company that the company is outsourcing when hiring a managed services provider.

Benefits to the business

A managed services provider takes many tasks off of the hands of the business. In fact, the different payment models that managed services providers make available to the businesses that they serve is usually cheaper than having to hire one or two full-time employees to take care of these tasks or having existing employees add these tasks to their work loads. There may be times in which issues come about and those employees must focus on the managed hosting while putting their other job responsibilities on the backburner. However, some managed hosting operations are so large that it takes a number of employees to manage the system and everything that comes with it. This avoids having to pay higher salaries, additional salaries, training costs, and prevents staff members from being overworked.

Another benefit is that a managed services provider focuses on the task at hand because their job is to manage services for the business so that the business can focus on customer satisfaction, monitor costs better, save money by not having to manage their managed hosting themselves, protect vital information, and focus on making the applications satisfactory for the customer. They have no additional tasks other than focusing on the success of their client's managed hosting.

Overall benefits

So the overall benefits are quite obvious in terms of convenience and cost. What's really important is that the managed services provider is not consumed with other tasks because their job is to ensure the business they provide services for remains running smoothly in terms of their managed hosting. Successful managed hosting means the business can be more profitable and the consumer's view of their business will be one of trust and satisfaction.

About the Author, Amy Nutt:


Is Managed Hosting Recommended for my Company?

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Managed hosting has many benefits to a business that is wishing to expand their operations or make themselves accessible to their customers online. By having an online presence, a business can increase their exposure to a local, national, or worldwide audience, depending on what kind of services that is provided. Nevertheless, a business that has a website is a business that can accomplish a lot more because they are allowing customers to learn more about them and gain wider access to what it is they have to offer.

There are several definitions as to what managed hosting is. It more or less depends on the need of the business as to how they go about their managed hosting. These definitions are:

A single website hosted on a web server that is supported and managed hosting provider. A service in which the dedicated server is managed for the business by managed hosting. Managed hosting manages and maintains the dedicated server. Managed hosting is performed by the web host in addition to providing many services for the dedicated servers that they provide. The business doesn't have their own dedicated server, but they are using the servers that belong to the host, which means the host is maintaining shared-servers. However, the business still maintains the privacy of its website although the servers are shared and receives all of the benefits they would have and possibly more than if they had their own dedicated server.

It is easy to see that there are different forms of managed hosting. It depends on the business as to which is chosen because the business may already have their own dedicated server in place and they simply need the manpower to operate everything. Not every business has the money to hire IT professionals and train them or train existing employees to take care of their web hosting. That is why it is feasible to outsource the jobs to managed hosting. It is actually cheaper to outsource because there is a fixed monthly rate in which the company pays that usually does not add up to the monthly salary of a single employee. What this does is maximize profit and allows the business to focus on their customer's satisfaction rather than having to spend time managing the website. If a business only had time to manage their website, they would not have time to serve their customers. In the end, there would be little impact on person-to-person sales. The idea is for the website to enhance both person-to-person sales and Internet sales, if applicable.

Other benefits

There are many more benefits of managed hosting such as security and up-time. It is very important that the website stay secure so that malicious website hackers do not decide to have a little "fun" with the website. This can result in many hours of trying to bring the website back up and this also results in down-time. There is nothing more aggravating than going to a website with poor up-time either because of security breaches or issues with the server. Managed hosting performs continuous security scans and also continually checks for issues that may interfere with the site's up-time. That is why many websites that are managed by managed hosting have 100% up-time.

So if you are not sure whether or not you need managed hosting, ask yourself these 5 questions:

How would my business benefit from a website? Does my business have the money to run the operation on its own? Do I have the manpower to continually monitor a website? Do I have the money to hire and train additional employees? How much would managed hosting cost me compared to doing it on our own?

Asking yourself these questions will put you on the road to finding the best solution for your business.

About the Author, Amy Nutt:


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